Frequently Asked Questions
Everything you need to know about shopping with OLFA
How long does shipping typically take?
Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days. International shipping times vary by destination.
What is your return policy?
We offer a 30-day return window for all unused items in their original packaging. Please contact our support team to initiate a return and receive a prepaid shipping label.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Can I track my order in real-time?
Yes, once your order ships, you will receive an email containing a tracking number and a link to monitor your package's progress.
Do you offer a warranty on your products?
All OLFA products come with a standard one-year manufacturer's warranty against defects in materials and workmanship to ensure your total satisfaction.
Can I modify or cancel my order after it has been placed?
Orders can be modified or cancelled within 1 hour of placement. After this window, the order is sent to our fulfillment center and cannot be changed.